1. The customer must carry the Hookolu Card and hand to the concerned person at any store/outlet for the verification of OTP to avail the discounts.
2. Kindly submit the discount vouchers immediately after arriving at any store and wait for the OTP verification.
3. No vouchers or Hookolu Card of customers will be allowed without the OTP verification.
4. If the Hookolu Card gets lost or stolen, one can replace it by paying INR 100.
5. Discount coupons are not subject to replace in case it is stolen or lost.
6. Validity of every Hookolu Card is 1 year and it can be renewed by paying the same amount for another year.
7. Validity of discount vouchers is only 2 years.
8. Discounts and offers are subject to change time to time by the merchants without any prior intimation to the customers.
9. Only a card holder is authorized to use the Hookolu Card .
10. Discounts may vary from merchants to merchants. Discounts are limited on gold card and more on platinum card.
11. Hookolu card is only valid at Hookolu tie up store/outlet and is not valid with any other coupons,vouchers,discounts or in Store/outlet offers.